Returns & Exchanges
At ThryveAura, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your shopping experience is as seamless and positive as the products we provide.
Initiate Your Request
Log into your account or use our online portal with your order number and email address to select the items you wish to return.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Secure the Package
Place the items in their original packaging, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing